You can return or exchange your item within 14 days of the date of reception. The return is always at the customer's expense.

In order to make a return, the product must be in the same condition in which it was sent and equipped with tags.

Send an email to decarlis@decarlis.it indicating the number. order, item code and reason for return.

Within 7 days you will receive confirmation of acceptance of the return and we will activate the refund procedure in addition to processing any new shipment.